PRIVACY POLICY
DiaboloFocus is committed to ensuring that your privacy is protected. The information by which you can be identified when using this website will only be used in our system and we are not selling it nor revealing it to other entities.
GENERAL TERMS & WARRANTY
All prices are in Euro (€) incl. tax, without packaging and shipping costs. For countries in the EU, we are collecting VAT Tax (subject to local rates). This tax is already included in the product price and it will show only at the checkout. We reserve the right to alter prices and specifications of products without prior notice.
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Our shop is not set up to handle B2B transactions nor VAT free transaction on the website. The site is serving solely private customers. We will be working on better accommodating business companies in the future.
There is no warranty on the Sundia products. You are responsible of any damages after use. The products are reserved after payment. Please be aware that hard cup diabolos may eventually break because plastics are dependent on temperature. Avoid cold temperatures and hard surfaces when possible.​
LEGAL NOTICE
Owner and authorized representative: Guillaume Karpowicz
Legal form: Sole proprietorship
VAT number: DE346171125
LUCID Number: DE3578298136712
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Registered Address: Guillaume Karpowicz - Marwitzer Str. 54a,13589 Berlin, Germany
Shipping and returns: Guillaume Karpowicz - Laubacher Str. 53 14197 Berlin, Germany
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The European Commission provides a platform for online dispute resolution (ODR), which can be accessed at https://ec.europa.eu/consumers/odr/.
We are not obligated and do not participate in dispute resolution proceedings before a consumer arbitration board.
N26 Bank​
IBAN: DE86 1001 1001 2621 8434 70
BIC: NTSBDEB1XXX
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+49 1636363431
ABOUT COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. We use traffic log cookies to identify which pages are being used and how. We use this information for statistical analysis and promotional purposes.
You can choose to deny cookies certain cookies when loading for the first time on the page. To change this agreement, clear your cache. We recommend accepting cookies because they will allow you to load pages faster.
INFORMATIONS COLLECTED
Depending on your cookies settings, we may collect the following information: name, email address, demographic information such as postcode and city, website interaction. We require this information to understand the demand and therefore to improve our services. The insightful data, such as the most viewed or sold products for instance, help us to manage our stock imports.​
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We may periodically send promotional emails about new products and special offers. You have the freedom to unsubscribe anytime. If you do so, we will never send them again unless you subscribe again. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
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You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to: info@diabolofocus.com
ACCESSIBILITY STATEMENT
DiaboloFocus takes measures to ensure accessibility of the website. The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. DiaboloFocus is fully conformant with WCAG 2.1 level AA.
We welcome your feedback on the accessibility of DiaboloFocus. Please let us know if you encounter any barriers : info@diabolofocus.com
