RETURNS & EXCHANGES
Returns are at your own costs. You can return your items up to 30 days after you received the order. You can qualify for a refund or an exchange only if the products are in the same conditions as received. To start a return, please write us at : info@diabolofocus.com
Shipping is currently paused. You can still place orders as usual but they will be shipped on the 6th of January. Customer service is very limited but we will be back for you soon. Thank you for your understanding and we wish you happy holidays and a happy new year!
UPCOMING HOLIDAY
Shipping will be temporarily paused due to reduced availabilities or holidays. Orders can still be placed during these periods but they will be shipped at the end of the period. Please consider these dates for your future purchases. We kindly ask for your understanding and we thank you for your support.
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startDate
endDate
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Dec 21
08.06
02.06
International Shipping DHL
Up to 2kg
Orders under
150€
Orders above
150€
ZONE 1 (EU)
4 - 7 business days : France, Belgium, Netherlands, Austria, Denmark, Monaco, Poland, Czech Republic, Luxembourg
11€
Free
ZONE 2 (EU)
4 - 8 business days : Spain, Italy, Sweden, Hungary, Slovakia, Slovenia, Vatican, Andorra, San Marino
11.5€
Free
ZONE 3 (EU)
4 - 8 business days : Finland, Greece, Portugal, Ireland, Lithuania, Croatia, Bulgaria, Cyprus, Estonia, Latvia, Malta, Romania
12€
Free
ZONE 1*
5 - 9 business days : Switzerland, United Kingdom, Liechtenstein
13€
Free over 200€
ZONE 3*
5 - 9 business days : Norway, Serbia, Ukraine, Albania, Belarus, Greenland, Iceland, Macedonia, Bosnia and Herzegovina
13€
Free over 200€
ZONE 4*
7 - 14 business days : Israel, Algeria, Egypt, Georgia, Lebanon, Libya, Morocco, Tunisia, Turkey
26€
26€
ZONE 5*
4 weeks : United States, Australia, Canada, United Arab Emirates, Japan, Mexico & more
29€
29€
ZONE 6*
4 weeks : Rest of the World
36€
36€
* For countries outside of the European Union, you may have to pay import taxes. This cost is not covered by DiaboloFocus. The customs clearance is different for each country, you are responsible to know the rules and thresholds concerning taxes in your own country.
GERMANY
1 - 2 business days
5€
Free
National Shipping DHL
Up to 2kg
Orders under
150€
Orders above
150€
SHIPPING RATES
DHL EXPRESS - 3 DAY DELIVERY
We offer Express Shipping with a guaranteed 3 business days delivery in Europe and 5 business days delivery Worldwide. Fees start from 50€ and depend on the weight and the size of the package. Get a quote by providing your shipping address at : info@diabolofocus.com
SHIPPING POLICY
The shipping rate is calculated by weight via DHL and it includes the cost of packaging. For countries in the EU, we offer free shipping from 150€. When your order is placed, we generally ship it on the next day, but it may take up to 2 business days. All orders are shipped with DHL "GoGreen" that supports neutral shipping and that is contributing to a Zero Emission goal for DHL in 2050. We reserve the rights to alter the price of shipping without prior notice.
